Категории вопросов Рус-Анг:

Категория Payment

Q - Do you have a discount for me?

A - Minimum order for wholesale is 500 euro. Prices are DDP (transportation cost door to door and custom fees included). The minimum quantity per SKU in the order is 1 piece. Lead time depends on the size of the order, standard time is 4 weeks. Payment terms are 100% prepayment. Minimum order for distribution is 2 500 euro. Prices are DDP (transportation cost door to door and custom fees included). The minimum quantity per SKU in the order is 1 piece. Lead time depends on the size of the order as well, standard is around 4 weeks after receiving the payment. Payment terms are 100% prepayment.

Категория Stock

Q - Do you have everything in stock?

A - Yes, we have a current range in stock.

Категория Payment

Q - My bank couldn't provide the payment.Could you please send me an account number according to European Standards with IBAN.

A - We don't have IBAN number. You have to leave this field blank.

Категория Product

Q - If once you cut the dark boards is the timber light underneath?

A - We put the oakwood in water with salts and the tannins react and the wood gets dark. The layer of dark color is around 2 mm thick. If one cut on them, after a while the natural light color will come out, but it won't spoil the object, it will make it even more beautiful. All our boards are cutting and serving - all of them have 2 sides (one for cutting, one for decoration or serving).

Категория Payment + Категория Delivery

Q - Do I have to pay a custom fees?

A - Prices are DDP - transportation cost door to door and custom fees included.

Категория Payment + Категория Delivery

Q - what does it mean "prices are DDP"?

A - transportation cost door to door and custom fees included.